Dateline: October 28, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. According to Reid Hoffman, founder of LinkedIn, the practice of management is about to change in a big way, thanks to artificial intelligence (AI). He shared his thoughts in a recent Sloan Management Review article, Using Artificial Intelligence to Set Information Free. Reid … [Read more...]
Getting Started With Watson, Edison and Other Machine Learning Tech
October 21, 2016 by Leave a Comment
Dateline: October 21, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Have your executives asked about Watson or Edison yet? With all the attention and resources being spent on artificial intelligence (AI), machine learning and cognitive systems, many C-levels are starting to wonder how to apply this type of technology to their business … [Read more...]
Reducing Resistance to Analytics Initiatives
October 14, 2016 by Leave a Comment
Efforts to adopt analytics upset the balance of power in the C-suite, and this shift often had a negative impact on analytics initiatives. Dateline: October 14, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. According to a study led by EY Principle Chris McShea, only about 1/3 of the companies in his study achieved their goals for their … [Read more...]
The Importance of Quantifying the Enterprise Value of Data
October 7, 2016 by Leave a Comment
Data is no longer the domain of tech companies or IT departments — it is fast becoming a centerpiece of corporate value creation more generally. Dateline: October 7, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Recently, coauthors Dante Disparte and Daniel Wagner published a blog urging leaders to more accurately value their enterprise data … [Read more...]
Bain’s Customer Value Pyramid
September 30, 2016 by Leave a Comment
Dateline: September 30, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Continuing with our theme of using data to add value to products and services, today we share a wonderful article written by Bain partner Eric Almquist. He published a blog that nicely summarized The 30 Things Customers Really Value. To get the full list of 30, please refer … [Read more...]
Using Data for Your Customer’s Journey
September 23, 2016 by Leave a Comment
Dateline: September 23, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Last week, this blog shared an article about using big data to create customer value. This week, we continue on that theme by sharing another HBR blog about How One Company Used Data to Rethink the Customer Journey. SAS executive, Adele Sweetwood told the story of the SAS … [Read more...]
Making Decisions About Data
September 2, 2016 by Leave a Comment
Dateline: September 2, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Decision rights over how our data is managed is increasingly becoming a critical part of the CIO's role. Access to, and the ability to manipulate, data is core to strategic and operational decision making processes. Recently MIT researcher and author Michael Schrage … [Read more...]
Intuition vs Analytics
August 26, 2016 by Leave a Comment
Dateline: August 26, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Trusting analytics results over intuition can be big hurdle for seasoned managers. With years, perhaps decades, of experience and honing skills to make tough decisions, it's a big leap for many to stop trusting their intuition and start trusting recommendations from the data. … [Read more...]
