AI Disrupts Competencies Needed for Leadership

Dateline: February 16, 2018 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Leadership as we know it today is soon to be a thing of the past...or is it?  As technologies take over more of the decision making activity, based on data, machine learning, and artificial intelligence advances, visionaries are seeing changes in the role of leaders, too. … [Read more...]

Should You or Your Software Vendor Own The System’s Cybersecurity?

Dateline: February 9, 2018 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Many managers assume that the software they purchase from reputable vendors is cybersecure.  After all, our vendors know their software and their vulnerabilities, issue patches all the time, and stand to lose business and their reputation if it gets out that their software is … [Read more...]

The Count and Cybersecurity

Dateline: January 26, 2018 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This week I'm teaching a short course at MIT on the managing and leading cybersecurity.  One key theme of this program is the importance of managing the people in the ecosystem since it's been observed over and over that the human risk is significant (and possibly much larger … [Read more...]

More Training Is Not The Answer for Cybersecurity

Dateline: December 8, 2017 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Making our companies more cyber secure is a critical goal these days.  Since we know that employees are often the weakest link to a cybersecurity plan (in fact IBM estimates that 60% of all attacks are from the inside), managers often believe that more training is the answer. … [Read more...]

CFO’s Role in Cybersecurity- Part 1

Dateline: November 3, 2017 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. In a few weeks, I'll be moderating a session on cybersecurity at the MIT CFO Summit.  This prompted me to dig deeper into the CFO angle of cybersecurity.  What does a CFO need to know and Is there a specific CFO role in cybersecurity (other than that of every employee--to be a … [Read more...]

The Business Mindset of Cyber-Criminals

Dateline: July 21, 2017 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Cyber-criminals are organized, smart and well-funded.  If we think of cyber attacks as the 'service' of a 'well-organized business' then we can come up with strategies to 'compete' against it.  By compete, we mean become more cyber-resilient, not go into the cyber-crime business, … [Read more...]

IoT: Internet of Threats?

Dateline: June 2, 2017 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. For several years now, as the Internet of Things (IoT) connects many of our seemingly harmless devices to the web in order to add features and functionality, cybersecurity professionals have  pointed out how much more vulnerable to attacks we have become.  No one makes this point … [Read more...]

Ransomware Succeeds Due To People-Oriented Mistakes

Dateline: April 28, 2017 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Have you been the target of ransomware? Recently a post by Greg Slabodkin, the managing editor of Health Data Management, suggested that the epidemic of ransomware is not showing signs of slowing down in a post at Information Management titled, Ransomware epidemic will continue … [Read more...]

Bain’s Customer Value Pyramid

Dateline: September 30, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Continuing with our theme of using data to add value to products and services, today we share a wonderful article written by Bain partner Eric Almquist.  He published a blog that nicely summarized The 30 Things Customers Really Value.  To get the full list of 30, please refer … [Read more...]

Data Around the Customer’s Job to be Done

Dateline: September 9, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. We can know our customer much better than ever before with the data we have about them.  And we can use that data to create opportunities to delight our customers more than ever before.  Recently author Karen Dillon published a blog, that suggested successful innovation is … [Read more...]