The Danger of Relying on Data for Decisions

Dateline: December 9, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Data-driven decision making is quickly becoming table stakes for every managerial decision. Using analytics to understand options and predict outcomes relies on data to fuel the analytics engine.  Recently Professor Sam Ransbotham, editor of the Sloan Management Review Data and … [Read more...]

Why the C-Suite Needs to Know about Machine Learning

Dateline: December 2, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Machine learning has become a major topic among executives as computing costs have decreased and AI and analytics capabilities have increased.  The next big frontier for extracting value from company data is an automated approach where the system learns as it processes data. … [Read more...]

C-suite Involvement from Day One Makes Analytics Investments Pay Off

Dateline: November 25, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This is the third (and last) quote from an insightful article by McKinsey consultants  Helen Mayhew, Tamim Saleh, and Simon Williams.  This week, our thought provoking idea from the article, Making Data Analytics Work For you Instead of the Other Way Around, is about C-suite … [Read more...]

The Real Goal of Analytic Projects: Adoption, Adoption, Adoption

Dateline: November 18, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Last week I shared a quote from an insightful article by McKinsey consultants Helen Mayhew, Tamim Saleh, and Simon Williams.  This week, we pull another idea from the article, Making Data Analytics Work For you Instead of the Other Way Around, that suggests that adoption be … [Read more...]

Look In-between the Data Sets for New Insights

Dateline: November 11, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Recently I ran across a very insightful article about getting value from your analytics investments, written by Helen Mayhew, Tamim Saleh, and Simon Williams, a team of McKinsey consultants.  The article, Making Data Analytics Work For you Instead of the Other Way Around, … [Read more...]

Getting Ready for Self-Service Analytics

Dateline: November 4, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Analytics and new ways to extract value are consuming an increasing amount of attention from CIOs.  One of the newest 'trends' is building analytics tools that are self-service, that is business staff can use them without the intervention of data scientists.  These tools have … [Read more...]

The Importance of Quantifying the Enterprise Value of Data

Data is no longer the domain of tech companies or IT departments — it is fast becoming a centerpiece of corporate value creation more generally. Dateline: October 7, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Recently, coauthors Dante Disparte and Daniel Wagner published a blog urging leaders to more accurately value their enterprise data … [Read more...]

Bain’s Customer Value Pyramid

Dateline: September 30, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Continuing with our theme of using data to add value to products and services, today we share a wonderful article written by Bain partner Eric Almquist.  He published a blog that nicely summarized The 30 Things Customers Really Value.  To get the full list of 30, please refer … [Read more...]

Using Data for Your Customer’s Journey

Dateline: September 23, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Last week, this blog shared an article about using big data to create customer value.  This week, we continue on that theme by sharing another HBR blog about How One Company Used Data to Rethink the Customer Journey.  SAS executive, Adele Sweetwood told the story of the SAS … [Read more...]

Using Data to Add Value for Customers

Dateline: September 16, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Using big data to understand our customers is increasingly commonplace, but using it to add value to the actual product or service is less common.  Recently Ivey Professor Niraj Dawar published a blog at Harvard Business Review titled, Use Big Data to Create Value for … [Read more...]