Dateline: February 2, 2018 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. It's a big weekend for football fans, since the Superbowl is this Sunday. The New England Patriots are facing the Philadelphia Eagles in Minnesota. Just full disclosure: while I'm a big Patriots Fan (especially spending so much time in Boston these days), I'm also an Eagles … [Read more...]
Machine Learning Meets Star Trek
Dateline: October 6, 2017 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. There is a lot of hype about the brave new world possible with machine learning, and it's getting harder to separate the hype from reality. Machine learning is a lot of things, and it's been around (in various other forms) for a very long time. Today we see a convergence of … [Read more...]
Realizing the Value from AI and Machine Learning Requires People
Dateline: September 1, 2017 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. AI and machine learning are all the rage, and the promise of once again transforming the way work is done and decisions are made looms large. One aspect of this promise is the replacement of people with intelligent, decision-making AI and machine learning systems. Recently, … [Read more...]
Data Driven Decision Making: Trusting the Outcome of Algorithms
Dateline: August 25, 2017 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. We are all technologists of one form or another. We use, understand and often create technologies that we and others use. But recently an insightful Sloan Management Review article, titled When People Don't Trust Algorithms , caught my attention. The article, University of … [Read more...]
Analytics Can Drive the Wrong Behaviors
Dateline: August 11, 2017 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Finding jewels in your data is a blast, but some of the jewels can lead to the wrong behaviors, according to a recent opinion article published at Information Management by journalist Lenny Liebmann titled Four Analytics Errors that can Defeat Data Project Efforts. The article … [Read more...]
It’s Not Too Late for Machine Learning Innovations
Dateline: April 7, 2017 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Machine learning and other AI building blocks for business processes is all the rage. Using advanced technologies such as these to build in predictive capabilities may feel beyond the capabilities of the general manager struggling to feel in control of all the technology … [Read more...]
New EU Data Protection Requirements Might Mean Big Changes
Dateline: March 3, 2017 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Have you given any thought to the European Union's General Data Protection Regulation (GDPR), set to start in about 18 months? It will give regulators the ability to fine companies for non-compliance. Companies who do not prepare to govern their data appropriately do so at their … [Read more...]
Ten Technology Trends for 2017 According to Gartner
Dateline: December 23, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. As the year draws to a close, we begin to see predictions about technologies and trends for next year. So today we share the Gartner Top 10 Strategic Technology Trends for 2017 which are grouped into three themes: Intelligence, Digital and Mesh. The 10 trends are: … [Read more...]
Using Your Data To Help Your Customers With Their Customers
Many companies operate within a customer relationship data chain: That is, one company has the know-how — and the incentive — to help its customers understand their own customers better. Dateline: December 16, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Companies have rich troves of data that can be used to drive better decision making … [Read more...]
The Danger of Relying on Data for Decisions
Dateline: December 9, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Data-driven decision making is quickly becoming table stakes for every managerial decision. Using analytics to understand options and predict outcomes relies on data to fuel the analytics engine. Recently Professor Sam Ransbotham, editor of the Sloan Management Review Data and … [Read more...]