Preparing for Millennials on your Team

Dateline: March 25, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This week's food for thought comes from a recent article published by BloombergBusiness titled, How Satisfying Millennials Could Save PwC $850 Million.  PwC or PricewaterhouseCoopers, is a large, multinational consulting firm employing more than 200,000 employees world-wide. … [Read more...]

Virtual Reality Changes How We Will Hold Meetings

Dateline: March 18, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This week, I've been at SXSW Interactive scouting out innovative ideas and identifying trends.  SXSWi celebrated it's 30 anniversary this year, and the conference was as overwhelming as ever with hundreds of sessions, speakers, and events to attend over a 5 day period.  One trend … [Read more...]

Remote Workers help win the War on Talent

Dateline: April 17, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. With the raging war on talent, managers seek the best way to find the best team members.  Remote workers may be the right answer, but many organizations are not 'remote-worker friendly,' making it difficult for the remote worker to be successful.  Managers are not comfortable … [Read more...]

Texting as UX

Dateline: April 3, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. A recent Fast Company article about user interface of an app using texting instead of other modes of notification caught my attention.  In How Texting with Chatbots Creates a Better UX Than Apps, author (and clearly digital native) Chris Gayomali shared his experience with two … [Read more...]

Apps are Headed for Extinction

Dateline: March 20, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Recently Paul Adams, VP of Products at @Intercom, a customer communications software company, published a thoughtful blog, titled The End of Apps as we Know Them on the future of apps.  In it he suggests, The idea of having a screen full of icons, representing independent … [Read more...]

CIO’s Checklist for the Digital Enterprise

Dateline: January 9, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. It's no secret that going forward, enterprises must be built on digital platforms to enable just about every business function to work at the necessary speed of commerce.  Back in 2000, two colleagues and I published Zero Time: Providing Instant Customer Value to describe the … [Read more...]

The Disruption of BYOx

Dateline: July 11, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This week’s idea comes from a recent survey done by Solar Winds.  The IT management and monitoring software vendor asked their 100,000 customers on the role of IT in the business, and the most disruptive technologies faced by IT. Their survey results are interesting in many … [Read more...]

Digital Future’s Seismic Shift

Dateline: March 21, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Starbucks has been on the forefront of the coffee wave for a long time and, one might argue, also in the lead with innovative ways to utilize digital tools to transform their industry.  We know them for the free wifi in the stores, their loyalty cards, payments from your mobile … [Read more...]

Big Data Goes Mobile

Dateline: May 17, 2013 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Last week we discussed analytics and the blocks many organizations face as they move up the analytics maturity curve.  This week we look at the benefits of combining big data and mobile. Cameron Clayton of the Weather Company outlines how companies can harness data via mobile in his … [Read more...]

Building A ‘Touch First’ Business Model

Dateline: March 1, 2013 Welcome to our Friday WRAP - one thought-provoking idea to think about over the weekend. Our thought for today comes from an article written by Ewan Duncan, a McKinsey consultant, published in the Economist.  The article, Moving from “Mobile First” to “Touch First” documents research that McKinsey and Company has conducted on fundamental changes in the way people interact … [Read more...]