Texting as UX

Dateline: April 3, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. A recent Fast Company article about user interface of an app using texting instead of other modes of notification caught my attention.  In How Texting with Chatbots Creates a Better UX Than Apps, author (and clearly digital native) Chris Gayomali shared his experience with two … [Read more...]

Apps are Headed for Extinction

Dateline: March 20, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Recently Paul Adams, VP of Products at @Intercom, a customer communications software company, published a thoughtful blog, titled The End of Apps as we Know Them on the future of apps.  In it he suggests, The idea of having a screen full of icons, representing independent … [Read more...]