Dateline: June 10, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Dr. Linda Pittenger, formerly a CIO, an HR Director, a consultant and now an Associate Professor at Embry Riddle Aeronautical University, shared with the Society for Information Management some of her recent research on traits that distinguish superior IT leaders from average IT … [Read more...]
Tech Forces Shifting the Playing Field…Again
June 3, 2016 by Leave a Comment
Dateline: June 3, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Technology can be a CxOs best friend or biggest problem. Recently, Research Analyst Trip Chowdhry from Wall Street firm Global Equities Research pulled together a frightening prediction of massive layoffs due to technology shifts that have eroded the base of many organizations. … [Read more...]
The New Divide: Digital “Haves” and “Have Mores”
May 27, 2016 by Leave a Comment
Dateline: May 27, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Lately I've noticed that some companies have very engaging websites and others seem to have old, tired looking websites. But all have websites. Not that long ago, many did not have websites at all. Then I ran across an article by a McKinsey Consulting team (James Manyika, Gary … [Read more...]
Articulating the Value of IT Through Processes and Milestones
May 7, 2016 by Leave a Comment
Dateline: May 7, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Recently, former colleague Franklin Cantrell posted the 8 Major IT Processes and Why They Matter . His post shared a wonderful diagram of the 8 major IT processes and is a nice way to communicate with business partners about the activities and work done by the IT organization. … [Read more...]
Trusted Operator, Change Instigator or Business Co-Creator
April 8, 2016 by Leave a Comment
Dateline: April 8, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. A recent blog published at CIO.com by Martha Heller shared three patterns of how CIOs deliver value. The article, Three Patterns of Successful IT Leaders, summarizes highlights of a study done by Deloitte Consultant Karen Mazer and listed these 3 roles for CIOs: Trusted … [Read more...]
Process Reengineering with Machine Algorithms
March 11, 2016 by Leave a Comment
Dateline: March 11, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Optimizing business processes, or reengineering. as it was called back in the early 1990s when it was made famous by my former colleague Dr. Michael Hammer, is back in vogue again, but with a twist. In a Harvard Business Review article, Companies are Reimagining Business … [Read more...]
Self-service May Not Meet Your Customer’s Needs
October 9, 2015 by Leave a Comment
Dateline: October 9, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Today's thought comes from a recent article published at Sloan Management Review about self-service technologies. The article, How Customers View Self-Service Technologies, written by Professors Sheryl E. Kimes (Cornell University’s School of Hotel Administration) and Joel E. … [Read more...]
End Users are the Weakest Link
September 25, 2015 by Leave a Comment
Dateline: September 25, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. We continue on our Information Security month topics again this week. Are your end-users the problem? Dark Reading.com, an online community for information security professionals recently published a blog post by Tim Wilson, the Editor in Chief and co-founder. In it he … [Read more...]
Information Security Maturity
September 11, 2015 by Leave a Comment
Dateline: September 11, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This is Information Security month for our blog. The topic today is Information Security maturity. A survey of 1825 IT leaders, conducted by the Ponemon Institute for Dell SecureWorks, was summarized in a report titled the 2015 Global Study on IT Security Spending and … [Read more...]
