Articulating the Value of IT Through Processes and Milestones

Dateline: May 7, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Recently, former colleague Franklin Cantrell posted the 8 Major IT Processes and Why They Matter .  His post shared a wonderful diagram of the 8 major IT processes and is a nice way to communicate with business partners about the activities and work done by the IT organization. … [Read more...]

Importance of a Number Two

Dateline: April 15, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. While originally written a few years ago, I recently ran across a thought provoking article by Rosabeth Moss Kanter titled, To Be Number One, Get the Right Number Two.  It was originally written in another election year, but it's still relevant today.  Kanter writes, Unlike the … [Read more...]

Trusted Operator, Change Instigator or Business Co-Creator

Dateline: April 8, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. A recent blog published at CIO.com by Martha Heller shared three patterns of how CIOs deliver value.  The article, Three Patterns of Successful IT Leaders, summarizes highlights of a study done by Deloitte Consultant Karen Mazer and listed these 3 roles for CIOs: Trusted … [Read more...]

Bots or Humans?

Dateline: June 5, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. A recent article at Information Week, Bots Outpace Humans Online, reported on a study by Distil Networks that humans were responsible for only 41% of the traffic online.  Good bots, those who add value to the site, and bad bots make up the rest. In 2013, human beings were … [Read more...]