Dateline: May 30, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This week’s WRAP examines IT control. Recently, Information Week published a blog by Jonathan Feldman, Chief Information Officer for the City of Asheville, NC, titled IT Control is An Illusion. In this blog, Feldman shares two points of view about IT control. He says, General … [Read more...]
Gut Level Data Check
Dateline: May 16, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Our organizations are becoming increasingly savvy about using our data for more than just reporting on past performance. Companies using predictive analytics and even competing on analytics capabilities are more common. Recently, Sara Watson, a Fellow from the Harvard Berkman … [Read more...]
Tell Them Why
Dateline: May 9, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Andy Sernovitz, an online marketing expert, recently published a blog post titled, The "Tell Them Why" Issue, which describes why it's important to make sure customers understand what is behind the service you are selling. It occurs to me that this is relevant to IT leaders, … [Read more...]
Lessons from HealthCare.gov
Dateline: April 25, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Secretary of the US Department of Health and Human Services Kathleen Sebelius lost her job as the result of the disastrous HealthCare.gov project. While no one expected her to actually write code and she certainly had some of the best IT advisors available to help manage the … [Read more...]
Learning from Target’s Big Hack
Dateline: April 18, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. In late 2013, the biggest retail hack in US history took place at, unfortunately for them, Target. Forty million credit card numbers and 70 million addresses, phone numbers and other pieces of personal information were stolen from their data base. BusinessWeek recently published … [Read more...]
Upgrading Legacy IT: Financial Services vs Healthcare
Dateline: March 14, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Recently, two different articles crossed my desk that showed vastly different outcomes to the way legacy IT was managed. The first article, Big Banks' Legacy IT Systems Could Kill Them, described the unfortunate circumstances faced by a number of large banks: their legacy IT … [Read more...]
Data Security and the Twentysomethings
Dateline: February 28, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This week’s idea looks at data security across age groups. In a recent blog at HBR.org, titled, Do Millennials Believe in Data Security?, Editor Sarah Green shared some recent statistics about data security. The SoftChoice survey found that, 28.5% of twenty-somethings keep … [Read more...]
Technical Skills Might Be The Hurdle to Cloud Migration
Dateline: February 14, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This week's thought comes from a recent blog about Bank of America's cloud strategy. Information Week's Chris Murphy wrote a mini-case study titled, Bank Of America's 'Why Stop There?' Cloud Strategy where he examines the bank's strategy for migrating from a data center-based … [Read more...]