Dateline: May 22, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Shifting chairs around on a sinking ship does nothing to stop the root cause of the ship's problem: sinking. Likewise, moving boxes around on an org chart does nothing to stop the root cause of bad IT service delivery. Recently I ran across a blog that nicely laid out this … [Read more...]
Design Mistakes of IT Organizational Structure
May 15, 2015 by Leave a Comment
Dateline: May 15, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. In updating my textbook on Managing and Using Information: A Strategic Approach, I came across an interested blog post by author Lex Sisney titled The 5 Classic Mistakes in Organizational Structure. In this must read post, Lex shares his take on mistakes he's seen that get in the … [Read more...]
Business Unit- IT Alignment on the Internet of Things
September 5, 2014 by Leave a Comment
Dateline: September 5, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This week’s thought builds on our earlier post on the "Internet of Things." Baseline Magazine reported findings from a recent study by Gartner of 400 IT professionals in the UK and the US about the readiness of IT organization for the impact of adding so many devices to … [Read more...]
Speeding up IT
August 29, 2014 by Leave a Comment
Dateline: August 29, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Nothing pleases the business partners more than to receive a quality, working IT system delivered on-time and on-spec. Want to delight them? Deliver it fast. In an interview by Rob Preston, Editor-in-chief at InformationWeek, GM CIO Randy Mott suggested that speed of … [Read more...]
Outcome-Based Outsourcing
August 22, 2014 by Leave a Comment
Dateline: August 22, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Outsourcing is certainly not a new concept for our readers, and most are reconsidering their outsourced arrangements as cloud computing becomes more palatable. But recently a new trend in outsourcing has been identified that is thought-provoking: building outcome-based … [Read more...]
Internet of Things: Shift from Products to Services
August 8, 2014 by Leave a Comment
Dateline: August 8, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This week’s idea comes from two articles published this year at Information Age, a UK-based website for IT leaders, on the Internet of Things (IoT). The first, published earlier this year, is titled, 4 things that will happen in the Internet of Things space in 2014. In that … [Read more...]
The Title of CIO Could Be The Problem
August 1, 2014 by Leave a Comment
Dateline: August 1, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This weeks thought comes from a recent blog at Harvard Business Review about the impact of titles and department names. Professor Robert Plant, from University of Miami School of Business Administration, wrote a blog titled IT Has Finally Cracked the C-Suite. In it he shares … [Read more...]
Counterintuitive CIOs
July 25, 2014 by Leave a Comment
Dateline: July 25, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This week's idea comes from Heller Search Associates guest blogger, Peter Waterhouse, Senior Marketing Executive at CA Technologies and co-author of a book on service management. Peter's blog, A Digital World Calls for Counterintuitive CIOs, suggests that counterintuitive … [Read more...]
