Dateline: July 25, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This week's idea comes from Heller Search Associates guest blogger, Peter Waterhouse, Senior Marketing Executive at CA Technologies and co-author of a book on service management.  Peter's blog, A Digital World Calls for Counterintuitive CIOs, suggests that counterintuitive … [Read more...]