Is Shadow IT a Bad Thing?

Dateline: August 21, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. IT managers hate shadow IT, or the purchase and management of IT services by business users outside of the IT organization.  Why? Because, they think, users just don't know what they are doing when it comes to managing enterprise IT.  Often, after purchasing their app, cloud … [Read more...]

Speeding up IT

Dateline: August 29, 2014 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Nothing pleases the business partners more than to receive a quality, working IT system delivered on-time and on-spec.  Want to delight them? Deliver it fast.  In an interview by Rob Preston, Editor-in-chief at InformationWeek,  GM CIO Randy Mott suggested that speed of … [Read more...]