NASA’s 20-year Technology Roadmap

Dateline: May 29, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Recently NASA released it's technology roadmap for space exploration for the next 20 years.  While most of us have difficulty putting together plans for 5 years, NASA must plan that far out in order to create the future. Roadmaps are a set of documents that consider a wide range … [Read more...]

Designing for IT Service Delivery Not Hierarchical Efficiency

Dateline: May 22, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Shifting chairs around on a sinking ship does nothing to stop the root cause of the ship's problem: sinking.  Likewise, moving boxes around on an org chart does nothing to stop the root cause of bad IT service delivery.  Recently I ran across a blog that nicely laid out this … [Read more...]

Design Mistakes of IT Organizational Structure

Dateline: May 15, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. In updating my textbook on Managing and Using Information: A Strategic Approach, I came across an interested blog post by author Lex Sisney titled The 5 Classic Mistakes in Organizational Structure. In this must read post, Lex shares his take on mistakes he's seen that get in the … [Read more...]

The Value of an Analytics Competency

Dateline: May 8, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Understanding the value your analytics investment bring to your organization is a complex matter.  Recently, I ran across a short summary at INFORMS of the different areas that might be included in the value calculation: Big data Finding hidden clues to improve customer … [Read more...]

It’s the People who Make or Break Project Success

Dateline: April 24, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Professors Fabian J. Sting, Christoph H. Loch and Roto Frank Head of Engineering Dirk Stempfhuber recently published an article in Sloan Management Review titled, Accelerating Projects by Encouraging Help, that highlights the importance of managing behavioral issues as much as … [Read more...]

The Importance of Project Sponsors

Dateline: March 27, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Professors Timothy J. Kloppenborg and Debbie Tesch, from Xavier University’s Williams College of Business, published a thought-provoking research study about project success in the Sloan Management Review.  The article, How Executive Sponsors Influence Project Success, … [Read more...]

Minimizing IT Job Frustration

Dateline: March 13, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Recently, John Reed, Senior Executive Director at Robert Half Technology, published a short article about 5 Top Sources of Job Frustrations for Your IT Team.  He said, In our work with clients, we often hear them mention five sources of discontentment among tech … [Read more...]

Triaging A Bad Work Environment

Dateline: February 27, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Have you noticed a drop in productivity lately? Does the work environment seem more stressful than usual?  Are more of your staff members quitting than the usual flow dictates? In a recent article at Fast Company nicely summarized 3 Steps to Recognize a Poisonous Office … [Read more...]

Manage Slowly to Move Fast

Dateline: January 16, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This weekend's idea comes from a relatively new voice on strategic thinking for IT leaders.  Chris Gebhardt, former SWAT and current IT leader, has started a blog, IT Tid-bits about Information Technology. A recent post provided our thought-provoking idea for this week's … [Read more...]

CIO’s Checklist for the Digital Enterprise

Dateline: January 9, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. It's no secret that going forward, enterprises must be built on digital platforms to enable just about every business function to work at the necessary speed of commerce.  Back in 2000, two colleagues and I published Zero Time: Providing Instant Customer Value to describe the … [Read more...]