Dateline: June 19, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Retail giant Nordstrom's has undergoing a digital transformation. Researchers Jeanne Ross, Cynthia Beath and Ina Sebastian from the MIT Center for Information Systems Research (CISR) published an article in the Harvard Business Review titled, Why Nordstrom's Digital Strategy … [Read more...]
The Brand of Your IT Department
Dateline: June 12, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This week's idea is functional branding...the reputation your IT organization has in your business. Doron Gordon, an entrepreneur and the founder and CEO of Samanage, a provider of cloud-based IT service management systems, wrote about functional branding in a blog at … [Read more...]
Bots or Humans?
Dateline: June 5, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. A recent article at Information Week, Bots Outpace Humans Online, reported on a study by Distil Networks that humans were responsible for only 41% of the traffic online. Good bots, those who add value to the site, and bad bots make up the rest. In 2013, human beings were … [Read more...]
NASA’s 20-year Technology Roadmap
Dateline: May 29, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Recently NASA released it's technology roadmap for space exploration for the next 20 years. While most of us have difficulty putting together plans for 5 years, NASA must plan that far out in order to create the future. Roadmaps are a set of documents that consider a wide range … [Read more...]
Design Mistakes of IT Organizational Structure
Dateline: May 15, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. In updating my textbook on Managing and Using Information: A Strategic Approach, I came across an interested blog post by author Lex Sisney titled The 5 Classic Mistakes in Organizational Structure. In this must read post, Lex shares his take on mistakes he's seen that get in the … [Read more...]
The Value of an Analytics Competency
Dateline: May 8, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Understanding the value your analytics investment bring to your organization is a complex matter. Recently, I ran across a short summary at INFORMS of the different areas that might be included in the value calculation: Big data Finding hidden clues to improve customer … [Read more...]
It’s the People who Make or Break Project Success
Dateline: April 24, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Professors Fabian J. Sting, Christoph H. Loch and Roto Frank Head of Engineering Dirk Stempfhuber recently published an article in Sloan Management Review titled, Accelerating Projects by Encouraging Help, that highlights the importance of managing behavioral issues as much as … [Read more...]
Remote Workers help win the War on Talent
Dateline: April 17, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. With the raging war on talent, managers seek the best way to find the best team members. Remote workers may be the right answer, but many organizations are not 'remote-worker friendly,' making it difficult for the remote worker to be successful. Managers are not comfortable … [Read more...]