Data, Reputation and the Sharing Economy

Dateline: November 6, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. In the sharing economy, reputation is critical to success. According to Boston College Professor Sam Ransbotham, who recently published a blog titled Data at the Heart of the Sharing Economy at Sloan Management Review, trust and reputation are the secret sauce of the sharing … [Read more...]

Giving a Speech is Simply a Type of Conversation

Dateline: October 30, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. One of my favorite people, Dr. Nick Morgan, is also an extraordinary speech coach who writes a very interesting blog, published on his Public Words website, for anyone who speaks publicly, or even attends speeches.  Recently, Nick wrote a blog about How to Prepare for a Speech … [Read more...]

The ‘Right’ Way to Tweet

Dateline: October 23, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Social tools such as Twitter can be powerful communication and persuasion platforms or they can be a complete waste of time and energy, or worse, undermine your objectives and goals. I recently ran across a thought provoking article titled  The Art of Tweeting:  Do's and Don'ts … [Read more...]

Data-driven business strategy

Dateline: October 16, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Decision making is, of course, one of the key functions of senior leaders.  Those with lots of experience are expected to make better decisions because of what they have seen, done and learned in their career.  But increasingly we are hearing that data-driven decision making is … [Read more...]

Self-service May Not Meet Your Customer’s Needs

Dateline: October 9, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Today's thought comes from a recent article published at Sloan Management Review about self-service technologies.  The article, How Customers View Self-Service Technologies, written by Professors Sheryl E. Kimes (Cornell University’s School of Hotel Administration) and Joel E. … [Read more...]

Leadership 101: The Importance of In-Person Meetings

Dateline: October 2, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This week's thought comes from a recent blog published at FastCompany.com titled "The Science of When You Need In-Person Communication," by author Laura Vanderkam.  In her article, she suggests, Human beings had little ability to communicate with those who weren’t physically … [Read more...]

End Users are the Weakest Link

Dateline: September 25, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. We continue on our Information Security month topics again this week.  Are your end-users the problem?   Dark Reading.com, an online community for information security professionals recently published a blog post by Tim Wilson, the Editor in Chief and co-founder.  In it he … [Read more...]

Is Information Security a C-Suite Issue?

Dateline: September 18, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This month we are talking IT security.  A post in SecurityWeek,  titled IT Leaders and Staffers Have Disconnect on Security Objectives, reported on a survey of over 1800 IT professionals conducted by independent research firm Ponemon Institute and Dell SecureWorks. One of the … [Read more...]

Information Security Maturity

Dateline: September 11, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. This is Information Security month for our blog.  The topic today is Information Security maturity.  A survey of 1825 IT leaders, conducted by the Ponemon Institute for Dell SecureWorks, was summarized in a report titled the 2015 Global Study on IT Security Spending and … [Read more...]

The Kill Chain for Information Security

Dateline: September 4, 2015 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Let's talk IT security. It's probably one of the least favorite topics for IT leaders, but of course one of the most crucial since protecting assets is critical for business success.  Recently I ran across a well-written white paper published by Dell's SecureWorks titled, "The … [Read more...]