When Surprises are the New Normal

Dateline: August 9, 2013 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Management guru and Harvard Professor Rosabeth Moss Kanter recently published a blog about the difference in winners and losers.  It's not about how you win, but what you do when you lose, that really defines a winner in the long run.  To quote Professor Kanter, The difference … [Read more...]