Fun-loving Warriors and Servants at Southwest Airlines

Dateline: January 8, 2016 Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend. Today we are sharing an article from Julie Weber, vice-president of people at Southwest Airlines, published at Harvard Business Review.  The article, How Southwest Airlines Hires Such Dedicated People, describes how the airline hires about 2% of all their applicants, and makes … [Read more...]