Prioritizing The Urgent and Important

Dateline: February 19, 2016

Mollifying an angry customer is urgent, building systems and promises that keep customers from getting angry is important.

Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend.  Author and Blogger extraordinaire Seth Godin recently published a blog, Deconstructing urgent vs. important, which brought home the very important reminders that not everything is urgent, even if it feels like it in the moment, and that urgent things don’t have to happen.

If you take care of important things, the urgent things don’t show up as often. The opposite is never true.

Being able to distinguish between urgent and important is critical for leaders. Not everything needs the emotional and monetary expense that the really urgent need.  But taking care of business does mean making sure the important things are done so the urgent don’t happen.

What important things do you need to get done to keep the urgent things from happening?

That’s a WRAP!  Have a wonderful weekend!

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