Treating Colleagues with Kindness Generates Huge Returns

Dateline: October 13, 2017

Welcome to our Friday WRAP – one thought-provoking idea to think about over the weekend.

In a society where daily we are confronted with statements of criticism that increase our stress and uncertainty, a recent Harvard Business Review article caught my attention because of it’s focus on civility.  These researchers found that treating colleagues with kindness and respect can actually increase performance.  The article, written by Georgetown Professor Christine Portal and former Campbell Soup CEO Douglas Conant, is titled The Key to Campbell Soup’s Turnaround? Civility.  In this article they suggest,

Based on our combined experience and research,  we’ve observed that the best way to truly win the hearts and minds of people, and generate huge returns for your organization and its stakeholders, is by leading with civility. This means spending a considerable amount of effort acknowledging people’s contributions, listening better, respecting others’ time, and making people feel valued.

How do you treat your people?  How can you increase civility in the interactions of your team members?

That’s a WRAP!  Have a great weekend!

Speak Your Mind